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April is Damage Awareness Month 

Guest post written for Modo by Victoria (Tor) Jamieson-McCaskill, Modo Fleet Tech 


April is Damage Awareness Month 

April is damage awareness month here at Modo, which means that we’re taking some time to focus on the very important topic of vehicle damage and how it impacts the co-op. Of course, accidents happen, especially in a fleet of 700 vehicles, but as damage and repairs come at a significant cost to Modo and it’s members… well, let’s just say that the less damage the better! 

The Hidden Cost of Damage 

Damage has a huge impact on the operational costs of running a large fleet of vehicles like ours. When damage happens, it not only costs the co-op (think the cost of repairs, manpower to jockey cars around, lost revenue when the cars can’t be used, and the impact on availability and also our members). Repair costs really add up, with cars becoming more and more high-tech and costly to repair with each new model. This means that repair costs wind up being one of the main influences on price increases to the membership. As a member-owned co-op, increasing repairs costs have to be accounted for somehwere, and ultimately it mean higher rates to the membership.

More than just money, damage also costs members when it comes to convenience. For example, a van gets damaged, its bumper is cracked, and it has to go into the shop for repairs. Thankfully no one was hurt, so it’s no big deal, right? However, this might mean that another members booking now has to be bumped from the van and now that member isn’t able to take the awesome ski trip to Whistler they had planned. 

Working Together 

Modo has a fantastic group of fleet staff whose only focus is to keep our cars running safely. The fleet team goes out each day to inspect, repair, and clean all of our cars. As great as the fleet is, there’s always an opportunity for improvement. Part of what’s so wonderful about a co-operative is that we can all work together, as fleet techs and members, to make Modo better for everyone.  The following list includes just a few things that members can do to help keep our fleet in tip-top shape for all. 

  • Do your walk-arounds at the start and end of each booking. 
  • Always report damage (without a sticker & bigger than your fob) when you find it. 
  • Make sure to take all of your belongings with you at the end of your trip. 
  • Take your Modo through a car wash and vacuum if you’ve got time. Psst did you know that Modo offers driving credits for cleaning your Modo car? Find out more.

By reporting damage in a timely manner, the fleet team can assess and repair things sooner, ensuring the fleet is in good working order for all members. 

Big Impact 

At the end of the day Modo’s vehicles are a shared fleet used by thousands of folks just like you. The fleet team and staff at Modo strive to offer the best experience possible to its members. Vehicle damage makes a big difference to that experience, but if we all work together, we can have a big impact on damage! 

Learn more about insurance options at Modo and joining Modo’s Damage Pool.

Click here to check out a fun little comic strip on damage written by me, Tor, your friendly neighborhood fleet tech!  

Modo Co-operative
Vancouver604.685.1393
Victoria250.995.0265
Nanaimo250.741.4141
Kelowna250.469.6617
Modo Co-operative
Vancouver604.685.1393
Victoria250.995.0265
Nanaimo250.741.4141
Kelowna250.469.6617
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