Partnerships Account Manager

What you will do:

This role will focus on New Business Development, Account Management and Account Growth & Retention.

New Business Development — 70%

·       Identify, prospect, and qualify new business opportunities.

·       Build and manage a healthy sales pipeline from initial outreach through to close.

·       Engage prospective members through phone, email, in-person visits, networking, referrals, and other channels.

·       Schedule and lead discovery meetings to understand member needs, challenges, and goals.

·       Develop a strong understanding of Modo’s offerings and recommend the right solutions to meet member needs.

·       Create, maintain, and deliver sales presentations, proposals, and supporting materials.

·       Negotiate and close new business opportunities.

Account Management — 20%

·       Build and maintain strong relationships with key business members.

·       Stay connected with existing members through regular check-ins and account reviews.

·       Gather member feedback and work with internal teams to address questions, solve problems, and identify opportunities.

Account Growth & Retention — 10%

·       Identify opportunities to grow existing accounts through relevant products, services, and programs.

·       Monitor member engagement and utilisation to identify opportunities and potential retention risks.

·       Promote additional services, products, or programs that strengthen member relationships and increase value.

What we are looking for:

·       2–3 years of B2B sales, account management, business development, or related experience, ideally in a relationship-driven environment.

·       A proven ability to prospect and win new business including building a pipeline, managing the sales cycle, and consistently working toward targets.

·       Strong consultative selling skills, with the ability to ask thoughtful questions, uncover customer needs, and connect them to the right solution.

·       A confident, personable communicator who is comfortable engaging with business owners, executives, and other decision-makers.

·       A self-starter who creates opportunities rather than waiting for leads to come their way.

·       An independent and collaborative team player who takes ownership, works effectively on their own, and partners well with colleagues and cross-functional teams to achieve shared goals and deliver strong member outcomes.

·       Strong relationship-building skills and a genuine interest in developing long-term customer partnerships.

·       Excellent organization and time-management skills, with the ability to manage multiple prospects, accounts, and priorities effectively.

·       Strong negotiation, presentation, and problem-solving skills, with excellent written and verbal communication.

·       Comfort with CRM and sales technology, including managing pipelines, customer information, activities, and reporting.

·       A hands-on, customer-first approach. You are someone who is willing to pick up the phone, meet customers in person, attend networking events, and represent Modo professionally and authentically.

·       Proficiency with standard workplace tools, such as Microsoft Office, Google Workspace, and Slack.

‍

Bonus points if you:

●      Have experience in the transportation or mobility sector.

●      Speak an additional language.

●      Have experience with Adobe Creative Cloud or similar tools for creating and updating sales presentations and collateral.

●      Are open-minded and naturally curious, with a genuine desire to learn, ask questions, and understand how things work.

●      Have a good sense of humour.

●      Have a strong desire to learn about the car sharing industry.

What you will get:

• Continued support of a close-knit team who are committed to your success.  
• 15 paid vacation days to start.
• Extended health benefits package including an EAP.
• Time-off on your birthday.  
• Monthly fitness subsidy.  
• Education Reimbursement.
• Discount on Modo usage.
• Parental leave top-up.  
• The opportunity to work with amazing people.

We thank everyone who is interested in our role. Only qualified candidates who are legally eligible to work in Canada will be directly contacted for this position.

If you don’t see yourself fully reflected in every job requirement listed for this job, we still encourage you to apply. We are committed to creating a more equitable, inclusive and diverse organization and we welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, sexual identification, and life experiences.

Sometimes emergencies happen and you may need to reschedule an interview. We understand. Please let us know without worrying about losing the opportunity or your credibility.

Modo operates on the unceded and shared territories of many First Nations. Unceded because most Indigenous Peoples in this province never entered into Treaty with the Canadian government, and shared because Indigenous lands are not divided by borders. Our main office is located on the unceded and shared ancestral lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Selí̓lw̓itulh (Tsleil-Waututh) Nations.  

We and our members live and work on these lands and our cars move across them. We appreciate and respect the long- standing tradition of Indigenous Peoples in caring for the land. We recognize the harm that is caused to the environment – land, air, and water – through the use of vehicles, and commit to reducing that harm as a core part of our Purpose. 

If you require accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email Frederika.renaud@modo.coop

‍