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Frequently asked questions

RideLink

Am I eligible to participate in the RideLink pilot?
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I’m an existing member of Modo. Can I still participate in the RideLink pilot?
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My employer or organization has an account with Mobi, Modo, Evo. Can I still participate in the pilot?
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How do I know if I am approved to drive carshare in RideLink?
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What is this going to cost me and how will it be charged?
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Can I find Modo vehicles at every TransLink station and/or bus loop?
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What happens after the pilot? 
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How does booking a Modo on RideLink work?
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Can I transfer my Modo bookings between my RideLink and personal/business Modo accounts?
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I see another Modo I would like to book, why is it not visible on the RideLink app? 
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If I have a Modo account, can I use my fob to access Modo vehicles booked through RideLink?
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What can I do to avoid paying the Modo Damage Fee if I'm deemed at fault for an accident or damage to the vehicle?
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Where can I find more information about RideLink if I have more questions?
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