Do I need to inspect the vehicle?

Yes. We ask members to perform a pre- and post-trip walk-around inspections to ensure the vehicle is in good condition. If you spot any visible defects (e.g. dents, scratches, other damage) larger than a fob and not already marked with a sticker, or if any service icon appears on the vehicle’s dashboard, let us know right away. Send a description and photo using our app or by email, or call us — before you drive away. Note that you may be held liable for the damage if you don’t tell us before or after you drive and another member reports it after you.