We're experiencing a temporary outage. Our team is working to restore the service as quickly as possible.
Contact us

Am I responsible for cleaning my Modo?

Modo’s Fleet Team cleans our vehicles regularly — inside and out. We do ask that you empty the vehicle of any garbage and personal items and make an extra effort to leave the vehicle clean for the next member.

  • Always transport your pets in a carrier in the car and please do an extra sweep to make sure the car is left tidy.
  • When using a Modo parked at a residential building, please respect their garbage and recycling rooms and avoid leaving a mess.
  • If you find a vehicle is dirty at the start of your booking, please report it immediately using our app or by sending an email to info@modo.coop. Please include the date and time of your booking along with a description of the mess and any supporting photos. If you leave the vehicle dirty, you may be asked to clean the vehicle, be charged a cleaning fee and/or your carsharing privileges may be suspended.
View all FAQs